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Creating New Lead

Add a prospective customer to ARKA 360 in under a minute.

ARKA 360 Team avatar
Written by ARKA 360 Team
Updated over a week ago

The four required fields

When you click Create Lead, you’ll see a simple form:

  1. Full Name — Person you’re speaking with.

  2. Email — Best contact email (use a valid format like [email protected]).

  3. Site Address — Project location (street, city, state, ZIP/postal code).

  4. Site Type — Choose Residential or Commercial (or your org’s available types).

That’s it. No extra fields. Keep it clean; fix details later if needed.

FAQs

1) Where is the Create Lead button?
On the Leads page header, next to Search/Filter.

2) What fields are mandatory?
Exactly four: Full Name, Email, Site Address, Site Type.

3) Which stage does the lead start in?
The first stage of the current pipeline you selected at the top-left.

4) Can I edit the lead after creating it?
Yes. Open Lead Summary → Site Info to update any details.

5) How do I start design work after creating a lead?
Go to Lead Summary → Designs → Create Design (choose PV, PV+ESS, or ESS-Only).

6) Can I add more details after creating the lead?
Yes. Add them under Lead Summary → Site Info.

7) I created a lead in the wrong pipeline. What now?
Under site info go to the Pipeline info tab and update it there.

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